FAQ

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We understand that choosing the right product is an important decision. That’s why we’ve put together a list of frequently asked questions to help you make informed choices with ease. From customization options to delivery timelines, find all the answers you need below. If you have more questions, feel free to contact us anytime!

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Most Popular Questions

Yes, we specialize in OEM customization, including logo printing. We also offer design services to create a unique branding experience. Please provide your logo in PDF or AI format for the best results.
We manufacture a variety of bags, including shopping bags, promotional bags, non-woven bags, canvas bags, cooler bags, garment bags, and more. Custom options are also available.
Yes, free stock samples are available (shipping costs apply). Custom samples with your logo take 3-5 days to prepare.
We typically require a 30% T/T deposit with the 70% balance payable against the BL copy. Other options include L/C and Alibaba payments.
Yes, we are a factory based in Wenzhou City, Zhejiang Province. We maintain strict quality control at every stage of production and can provide third-party inspection reports upon request.
Products are packed in cartons or PP woven bags. Custom packaging options are available upon request, based on your requirements.
Provide details such as bag size, material, design, order quantity, and printing requirements. We will send a tailored quotation within 24 hours.
Our standard MOQ starts at 1000 pieces, but for certain items, it may vary. We also accommodate smaller orders depending on product specifications. Contact us for a personalized solution.
Production typically takes 10-25 days, depending on the order size and customization requirements. Let us know your deadlines, and we’ll plan accordingly.
We use a variety of materials, including canvas, non-woven fabric, recycled PET, burlap, and more. Let us know your preferences, and we’ll recommend the best material for your needs.
Yes, our products meet certifications such as GRS, REACH, CPSIA, and ROHS. We prioritize eco-friendly materials and production processes.
We offer express (3-7 days), air freight (4-5 days), and sea shipping (7-30 days). Shipping costs depend on the order size and destination. Contact us for a detailed estimate.
Yes, we can include barcodes and custom tags as part of your order. Please share your design details, and we’ll ensure they’re applied correctly.
Yes, we provide discounts for larger quantities. Contact us with your order details, and we’ll discuss the best pricing options for your needs.

How to Place a Custom Order

We make the ordering process seamless and efficient, from design to delivery. Follow the steps below to create your custom handbags and get them delivered on time
Account

Create an account to track your order and manage communications. Stay updated throughout the process.

Billing & Payment

Review the quotation and confirm your order with a 30% deposit. We offer flexible payment options.

Technical Support

Approve the design and sample before production. Our team ensures your vision comes to life.

Service Support

Your bags are crafted with care and undergo strict quality checks. Regular updates keep you informed.

Data & Privacy

We pack and ship your order via sea, air, or express. Track your shipment for a smooth delivery.

Get Free Samples

We will contact you within 1 working day, please pay attention to the email with the suffix “@tiiocti.com”

Get Free Samples

Note: Your email information will be kept strictly confidential.